Privacy Policy

TheTruegage is a calibration management product operated by Pinnakl Technologies USA. This policy describes how we handle information when you visit our marketing website at thetruegage.com, request a demo, or contact us. It does not govern data stored inside customer workspaces at app.thetruegage.com, which is covered by separate product terms.

Information we collect

When you submit the contact or demo request form, we collect the details you provide: your name, work email, company, role, team size, industry, and any optional message about your use case. We may also record basic anti-spam signals such as form timing.

When you browse this site, we may collect basic usage data such as pages viewed, browser type, and referral source to help improve the site. If you change the light or dark theme, that preference is stored locally in your browser via localStorage and is not sent to our servers.

How we use information

We use contact form submissions to respond to your inquiry, prepare a tailored product walkthrough, and follow up about TheTruegage. We do not sell personal information to third parties.

Analytics data helps us understand which pages are useful and improve the site experience.

Third-party services

Some features of this site may be supported by third-party service providers. Those providers process data according to their own privacy policies.

Retention and security

Contact inquiries are retained as long as needed to respond, evaluate a potential customer relationship, and maintain ordinary business records. We apply reasonable administrative and technical safeguards to protect information we control, but no online service can guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of personal information you submitted through this site by emailing inquiry@thetruegage.com.

App customers

If your organization uses TheTruegage at app.thetruegage.com, calibration records, certificates, and workspace user data are handled under your organization's account and applicable product agreements. Questions about workspace data should be directed to your workspace administrator or to inquiry@thetruegage.com.

Changes

We may update this policy as our site or legal requirements change. The "Last updated" date at the bottom of this page reflects the most recent revision. Continued use of the site after an update constitutes acceptance of the revised policy.

Questions about this policy? Email inquiry@thetruegage.com.

Last updated: August 29, 2026